Taxi dispatch office. Control room

Every person knows what a taxi service is. It is engaged in passenger transportation within one city or region using vehicles. All cars are equipped with special meters, according to the readings of which the cost of the trip is determined. A taxi dispatch service involves receiving and processing applications by dispatchers, who then send the necessary information to drivers. Opening such a business is considered profitable, but you will need to spend quite a lot of money on organizing your own fleet of vehicles, installing equipment and selecting qualified workers.

Characteristics of starting this business

Many entrepreneurs dream of opening a taxi from scratch, but initially it is important to evaluate all the positive and negative aspects of this business. In this case, you can accurately find out about all the pitfalls and avoid possible difficulties.

Business benefits

The positive aspects of this business include:

• good demand for services;
• the ability to set your own price for transportation;
• do not organize your own staff of drivers, since you can use the services of people who, for a fee, will perform the necessary actions in accordance with requests received from dispatchers.

Business Disadvantages

In addition to the pros, you need to know the cons:

• high competition;
• the need to have significant funds to open a business;
• high legal requirements that cars and drivers must comply with;
• the inability to clearly control employees who may have conflict situations with clients;
• A limited number of passengers can be carried at one time.

It is important to evaluate all the parameters in order to decide whether it is profitable to open a taxi dispatch service and whether the entrepreneur is ready to cope with all the difficulties.

Business format

Initially, it is important to decide how exactly the businessman will offer the passenger transportation service. The service can be implemented in the following ways:

• individual provision of services , which assumes that the entrepreneur will carry out transportation using a personal car;
• using an intermediary dispatch service , which will take a certain percentage of revenue for submitting applications;
• through our own dispatch service with its own fleet and hired drivers.

The last option is considered the most optimal, since it involves organizing a large and stable business.

Assessment of the market situation

If we talk about how to open a taxi dispatch service that will be profitable and promising, then for this it is important to initially conduct marketing research. They will allow you to identify:

• number of competitors in the region;
• services for which the highest demand is established;
• services that are not offered in the city, which will allow the new company to stand out;
• number of potential clients.

In accordance with these data, it will be possible to organize a business, adding services that can interest future clients.

Business registration

Before opening a taxi, you must register as an individual entrepreneur or LLC. As a taxation system, the choice of UTII is considered optimal. In this case, a fixed amount is paid monthly.

If the drivers are out of state, then an agreement must be drawn up with them, on the basis of which for each application they receive they must pay a certain percentage of the earnings received.

To open a business, a license is required.

Legal requirements and conditions

When opening a taxi service, it is important to know the basic legal requirements for this type of business. The main conditions for official work include:

• mandatory presence of a license, which is a permit to transport people or goods;
• a license is issued for 5 years and is valid in the territory of a specific region where the individual entrepreneur or organization is registered;
• the company must have one or more cars equipped with all the necessary elements;
• there should be special color compositions on the sides of the car or on its body, thanks to which you can determine whether it is a taxi;
• special taximeters must be installed in cars;
• each driver must have at least three years of experience as a taxi driver or a total driving experience of at least 5 years;
• Twice a year all vehicles must undergo a technical inspection.

Selection and arrangement of premises for the control room

Before you open a taxi service in your city, you need to choose a room to house the control room.

The best option would be to rent a small office space. The size may be small, since the main thing here is the comfortable location of the dispatchers at the tables.

The taxi dispatch center is equipped with the following equipment:

• a radio station that provides high-quality reception;
• computers and other office equipment;
• stationery;
• tables and chairs.

Recruitment

In order for the services of a new taxi to be successful among customers, it is necessary to select experienced drivers. The following requirements are imposed on personnel:

• driving experience must not be less than 5 years;
• Drivers are required to be punctual and responsible.

In addition to drivers, the organization will employ dispatchers, an accountant and technical staff in the control room.

Advertising and business promotion

It is important not only to know how to open a taxi company, but also how to competently promote its services so that it can bring a stable profit. To do this, you can use the following popular methods of advertising distribution:

• placing advertisements in various media;
• advertising on city portals of a specific region;
• posting information in elevators, in public transport, at bus stops or in other places with high traffic volumes;
• handing out flyers on the street.

It is best to use several ways to promote your business at once.

Financial calculations

How to organize a taxi business? To do this, you need to have significant initial capital at your disposal. This is due to a significant number of expense items, which are also quite expensive.

Table. Capital investments

Table. Monthly investment

One hired car can bring a company a maximum of 1 thousand rubles per month. in a day. Cars that are the property of a businessman, approximately 2 thousand rubles. With this calculation, the payback period for the business is approximately two years.

Summary

Thus, a dispatch service can become a source of good income if you know how to organize a business and how to run it competently. However, to open it you will have to spend significant money.

The taxi dispatch service offers work to drivers who are interested in a flexible schedule. Combine your main activity with work at the Taxi Target company, set your own schedule, and increase your income.

Do you have your own car? We offer to connect to the taxi database in Moscow. Carry out your duties conscientiously and receive decent pay for it. We are ready to consider all candidates who understand what it means to work as a driver, how to communicate with a client, have sufficient driving experience and are able to ensure the safety of everyone who contacts the Taxi Target company.

Join our team

It’s easy to connect your car to the taxi database. Everything is thought out and convenient. View orders through the application installed on your smartphone, check the balance displayed in your personal account.

Connect to the taxi database in Moscow, serve customers in your car, fulfill the requirements agreed with the dispatcher and receive gratitude from passengers and decent payment. We offer good working conditions and are looking for those who are ready to work with us to meet customer expectations and serve them at the highest possible level.

Connecting large dispatch services in Moscow to taxi programs will allow you to constantly receive additional orders and use your own car and a fleet of hired cars with maximum efficiency. Connecting to taxi dispatch centers will help automate the workflow and take it to a new level:

• Convenient taxi order management systems in programs allow you to quickly navigate and select the most profitable routes, as well as avoid downtime and trips without a client. Applications will be displayed online on your mobile phone or tablet. You will be able to receive orders depending on the location of your car.
• Payment will be automatically credited directly to your account.

A free online connection to the taxi dispatch service program will make your work more productive. In a day, you will have time to complete more orders, while simultaneously minding your own business - for example, while driving home. With us, connecting to a taxi is very easy - we will arrange everything online, without forcing you to come to the office.

• We connect Yandex Taxi, Uber, Gett to orders.
• Remote connection without coming to the office.
• Bonus for new drivers – 0% commission.
• Full supporting documentation is free.

Softphone operating using the SIP protocol;

Internet telephony in SeDi The telephone agent built into SeDiManager allows you to use as many Internet telephony channels as you like, and when using the appropriate gateways, both landline and mobile communication channels. This will allow you to use remote jobs and reduce the cost of maintaining a corporate telephone...

Internet telephony in SeDi

Recording telephone conversations;

Permanent accounting and recording of telephone conversations All telephone conversations are recorded in the system. You can always listen to conversations between clients and dispatchers for any period of time. All calls are recorded by topic, this allows you to find out what exactly the telephone conversation was, whether it was an order, a call to the driver, cost calculation, etc. This approach allows you to avoid many controversial...

Permanent accounting and recording of telephone conversations

Functionality for GPS, Glonass vehicle monitoring

Free GPS, GLONASS monitoring Not the main, but absolutely necessary component of the SeDi system. Free GPS, GLONASS monitoring means savings on transport monitoring of about 500 rubles per taxi car. We connect any types of GLONASS or GPS to our system...

Free GPS, GLONASS monitoring

Form for calculating the cost of the trip and registering the order;

Calculating the cost of an order is convenient! After specifying the tariffs for taxi services, the dispatcher can calculate the cost of the trip along the client’s route. In this case, the system can take into account traffic difficulties in the city. To make payments upon completion of the trip, the system provides an electronic taximeter that performs calculations in real time. Using the SeDi functionality, a taxi company can provide its customers with the ability to calculate the cost on its website, with the function...

Calculating the cost of an order is convenient!

Tools for recording and analyzing all registered orders;

Continuous accounting of orders Automated accounting of all registered orders. The ability to analyze orders by date, driver, dispatcher, client, cash/non-cash, completion status and...

Constant accounting of orders

Forms for registering employees, customers and vehicles in the program;

Driver card A form for registering and making changes to the driver’s registration data in the system. Provides for uploading employee photographs and documents, photo...

Driver card

Financial reporting within the company and with the System Organizer

Reporting in the SeDi system A large number of query options allows you to create detailed reports on the company's activities. A profit report, a report on interaction with corporate clients, a report on the work of drivers, a report on interaction with SeDi, a summary report on a specific driver - these are the main reports that help to have accurate information about activities...

Reporting in the SeDi system

Our taxi system has everything you need

Our complex includes:

• Taxi program SeDiManager;
• Module for driver work via regular SMS messages;
• Programs for taxi drivers on mobile devices, phones, PDAs and Navigators;
• Electronic taximeter;
• Taxi ordering functionality for corporate clients;
• Widgets for ordering a taxi from websites and social networks, for example, VKontakte;
• Automated taxi order exchange;
• IP telephony;
• GLONASS/GPS monitoring of transport;
• Messenger for single and mass mailings of messages;
• Functionality for automating a taxi website.

This is not a complete list of capabilities that the SeDi Manager program provides to the user. According to one of our partners, he initially accepted the SeDi system as another program for a taxi, but as he became more familiar with it, he came to understand that the SeDi system is not just a set of programs, but a ready-made, fully functional complex for creating and developing and control of the taxi business, allowing you to easily implement various innovative, interesting ideas in this business. Unfortunately, it is impossible to tell everything about our System on the website. If the above interests you, then call or write to us, and we will provide you with access to the SeDi Manager program for study and testing.

Join us and you will see that the SeDi system is what you need!

There is no person who would not like to get to their destination comfortably and safely. This opportunity is provided by Service 918. Comfortable and regular taxis with experienced drivers in Moscow can be ordered from the mentioned company. Taxi drivers of this organization do not violate traffic rules, but always deliver passengers to the specified addresses on time. This is due to the development of ideal routes for peak hours, when long queues of cars line up on all central roads.

Taxi dispatch service "Service 918"

New technologies allow us to fulfill your orders as efficiently as possible, to quickly respond to changes in traffic conditions and other factors.

Order a taxi in Moscow "Service 918"

Dial any of the “Service 918” telephone numbers when you need:

To be on time for a business meeting or just a long-awaited meeting;

Meet friends at the airport or train station if you are busy;

They will return from guests if there is bad weather outside;

Take colleagues from a corporate party;

They will return home late in the evening from the theater or concert;

Urgently buy medicine for a loved one when it’s night outside and the pharmacy on duty is far away.

Advantages of online ordering a taxi in "Service 918"

The whole range of machines of the main classes: Economy| Comfort | Business| VIP| Minivan| Minibus

Registered trademark - “Service-918”

Availability of tariffs for various social groups of the population.

Machine delivery time - 30 minutes.

Possibility of paying for the trip with Visa, MasterCard, Maestro bank cards.

Child car seats.

Reception and support of orders in English.

Order a car with an English-speaking driver.

SMS informing customers about the cost of a completed order.

Maintaining a client’s personal account, reflecting the balance of financial relations - overpayment, debt, bonus, etc.

Individual work with each client - none of the suggestions, wishes or comments goes without our attention.

Possibility of ordering a taxi for corporate clients in St. Petersburg and the region within the framework of a valid contract in Moscow.

Quick taxi order in the region and Moscow

To instantly call a taxi for travel around the city and travel to the Moscow region, people traditionally use telephones. You can also place an order through the 918 Service website. The client leaves his phone number, return address and writes where he needs to go. Lately, ordering a taxi by call back has become increasingly popular. For many users, this is easier than calling the company themselves. The dispatch service accepts orders around the clock.

Taxi contacts in Moscow

All cars are equipped with innovative digital equipment, the main one of which is a navigator. It helps the driver choose the shortest route and not too busy roads. All contact details and telephone numbers of taxi services in Moscow can be obtained on the website of the company “Service 918”. Advanced technologies introduced into vehicle equipment facilitate rapid response to traffic jams. The user will find the telephone number of a taxi dispatcher in Moscow on the same website.

"Service 918" provides vehicles of the following categories:

• Economy class They are more in demand due to low tariffs and high quality of service. Any order is completed as quickly as possible, and the car is delivered to the customer within 15 minutes. “Service 918” is one of the few companies in Moscow with experienced taxi drivers;
• Comfort class. To transport people, luxury cars are used here;
• Business Class. From the name it is clear that entrepreneurs prefer to travel in such cars. Depending on the purpose of the trip, the company provides a taxi of the appropriate category;
• Station wagon cars. These are quite spacious and tall cars with a spacious trunk. It is equipped with a lifting door, which makes loading and unloading things more convenient;
• Minivans and minibuses. These vehicles are designed to transport small groups.

Taxi service in Moscow is cheap

The company "Service 918" is already known to many residents of the capital, especially those who often use taxis. Here you can order comfortable cars for weddings and other special events. There is always the possibility of using a taxi as a courier vehicle. If necessary, the driver can meet the passenger at the airport or train station and hold a sign with the guest's name in his hands. If someone drank alcohol at a party but left their car in the parking lot, they can use the “sober driver” service. This means that a drunk person will be driven in his own car by an employee of the 918 Service company.

The management of this organization provides cars of any category for rent to everyone. Renting a car here is beneficial for many reasons. First of all, you don't need to pay a deposit. In addition, the dispatch service guarantees the driver with a rented taxi a stable flow of orders. The company covers all costs associated with car insurance, seasonal tire replacement, and much more.

Taxi service business

A lot of clients order business class taxis for various important events.

Taxi "Service 918" offers prices that are not dumping, but low enough to drive a premium car at least every day. Suffice it to say which cars come on line every day:

• Mercedes-Benz-E-class;
• Toyota Camry.

The list can go on for a long time, but the idea already exists and that’s enough.